This website is about a customer service platform called 247AI that provides solutions to enhance customer interactions in contact centers. The platform, powered by Lumos, helps manage human interactions across various digital and voice channels through conversation automation. It offers features like virtual agent AIVA for faster service, omnichannel connectivity, workforce engagement with AI-powered applications, campaign management for improved sales performance, and conversation insights to enhance quality compliance and performance. The company also ensures the highest standards of compliance services and combines top-rated agents in their CXaaS (Customer Experience as a Service) offering.
