The website is an online consumer complaints forum called Voxya Consumer Forum. It offers users a platform to file and resolve their consumer complaints easily without the need to chase customer support from brands. The site claims to be India's trusted platform for resolving consumer complaints. Users can submit their complaints, and the forum takes on the responsibility of fighting on behalf of the complainants, leveraging social media and legal frameworks if necessary. The types of complaints covered range from travel-related issues (such as cancelled flights or overbilling) to real estate problems (like delays in possession or hidden charges), insurance issues (including claim rejection or hidden terms), automobile grievances (defective vehicles, registration issues), banking concerns (fraudulent transactions, hidden fees), ecommerce complications (missing products, quality concerns), education-related queries (subscription matters).
